Frequently Asked Questions

Get answers to common questions about Single Class.

The pass is valid for any eligible drop-in class or program listed on our schedule, including dance fitness, technique, and specialty workshops. Some premium events may be excluded—check class descriptions or contact the front desk for specific eligibility details.

Log into our scheduling portal or create an account, select your desired class, and choose 'Single Class' at checkout. You'll receive an email confirmation and can add the class to your calendar. Walk-ins are accepted subject to availability.

Single Class passes are generally non-transferable and tied to the purchaser’s account for safety and attendance tracking. Exceptions may be allowed with prior studio approval—contact customer service to request a transfer and provide recipient details for verification.

Refunds are not typically issued for Single Class passes after purchase, but we can offer credits or rescheduling if notified at least 24 hours before class start. Contact the studio promptly for cancellations or exceptional circumstances.

Single Class passes expire 90 days from purchase, allowing flexibility to schedule when convenient. Expiration dates are shown on your confirmation email and in your online account. Contact us before expiry for potential extensions in special circumstances.

Some specialty workshops are eligible; others may require a separate drop-in fee. Check each workshop's listing for eligibility or pricing details. If unclear, call or email the front desk and we'll confirm whether your Single Class pass can be applied.